PRIVACY POLICY
ARC Educational LLC (“ARC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our websites, platforms, applications, communities, and related services (collectively, the “Services”).
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
8200 NW 41ST ST, STE 315, Doral, FL 33166
Email: [email protected]
We aim to respond to customer inquiries within 1–2 business days.
2. Information We Collect
a. Information You Provide
- Name, email address, and contact details
- Account registration and profile information
- Transaction-related information (excluding full payment card details)
- Communications, messages, or content submitted through the Services
- Community posts, comments, or uploaded materials
b. Transaction Information
When you purchase products or services, we may collect:
- Billing name and contact details
- Payment method metadata (processed securely by third-party payment processors)
- Wallet address or transaction reference where applicable
ARC Educational LLC does not store full payment card numbers.
c. Technical & Usage Information
- IP address
- Browser type and version
- Device and operating system
- Referring URLs and access timestamps
- Log files and usage analytics
d. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Maintain login sessions
- Remember preferences
- Enable community functionality
- Measure site performance and marketing effectiveness
You may control cookie usage through your browser settings.
3. Purpose of Processing
We process personal data for the following purposes:
- To provide and operate the Services
- To process transactions and manage subscriptions
- To communicate with users regarding accounts, updates, and support
- To send educational content and marketing communications (where permitted)
- To maintain platform security and prevent fraud or abuse
- To improve functionality, performance, and user experience
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
Where applicable, we process personal data based on one or more of the following legal grounds:
- Consent – for marketing communications and optional features
- Contractual necessity – to deliver products and services you request
- Legitimate interests – for security, analytics, and service improvement
- Legal obligation – to comply with applicable laws and regulations
5. Third-Party Services & Embedded Content
Our Services may include embedded content (such as videos or tools) or integrations with third-party platforms. These third parties may collect data according to their own privacy policies.
We may share limited data with trusted service providers, including:
- Payment processors
- Email communication platforms
- Community and learning management systems
- Analytics and hosting providers
These providers are authorized to use personal data only as necessary to perform services on our behalf and are subject to confidentiality obligations.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:
- Account information: retained while your account remains active
- Transaction records: retained as required for legal and accounting purposes
- Communications and community content: retained unless deletion is requested
- Marketing records: retained until you unsubscribe or withdraw consent
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to your personal data
- Request correction or deletion of personal data
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request data portability where applicable
To exercise these rights, contact us at [email protected].
8. International Data Transfers
ARC Educational LLC operates internationally. Your data may be processed or stored in jurisdictions outside your country of residence through trusted service providers.
Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect personal data.
9. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Services after changes are posted constitutes acceptance of the revised Policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Email: [email protected]
We aim to respond to customer inquiries within 1–2 business days.
Registered Office:
8200 NW 41ST ST, STE 315, Doral, FL 33166